28 Job openings found

About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...

We are seeking a manager with a strong medical background (MBBS, BAMS, Dental preferred) to drive excellence in customer servicing within our contact centre. The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical knowledge integration. This role requires a ...

Position Overview: The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the Mobility business of the Company. The incumbent will also help in managing key external partners as well. Key Accountabilities Source and acquire new business for the company, and consistently deliver on sales ...

Position Overview: The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the TRS business (Business Travel) of the Company. The incumbent will also be responsible for maximizing our sales team potential, crafting sales plans and ensuring that compnay remains competitive and innovative. Key Accountabilities Source and ...

Key Responsibilities: Develop and implement quality assurance processes, procedures, and standards for Cloud Support Services/Managed Services. Conduct regular assessments of support interactions, ensuring compliance with established standards and guidelines. Collaborate with support teams to address and rectify quality issues promptly. Analyse customer interactions through various channels (Tickets, Chats, Calls) to identify areas for improvement. Evaluate ...

Key Responsibilities: The duties of a Collections Associate include collection calls and Analyze Credit Limit and reviewing Sales orders for further release Providing customer service regarding collection issues, processing customer refunds, processing and reviewing account adjustments, resolving client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account ...

Key Responsibilities The duties of a Collections Associate includes collection calls and sending reminders via email. Analyze Credit report and provide recommendations to controller for credit worthiness. Providing customer service regarding collection issues, process customer refunds, process and review accounts adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- ...

Job Overview:   As a SME - Desktop Engineering, you will serve as the first point of contact for customers seeking technical assistance. Your role will encompass troubleshooting a wide range of technical issues, particularly those related to Microsoft 365 (M365), providing desktop and application support, managing escalated issues, and coordinating with ...

Job Role Objective: The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the TRS business (Business Travel) of the Company. The incumbent will also be responsible for maximizing our sales team potential, crafting sales plans and ensuring that Company remains competitive and innovative. Key ...

Overview:  The Workday HRIS Analyst is responsible for working closely with team members on support and reporting as well as ensuring data integrity within the system of Workday HCM solutions for our business. The ideal candidate will have a deep understanding of Workday HCM solution combining strong functional expertise and the ability ...