8 Job openings found

About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...

Job Overview:   As a SME - Desktop Engineering, you will serve as the first point of contact for customers seeking technical assistance. Your role will encompass troubleshooting a wide range of technical issues, particularly those related to Microsoft 365 (M365), providing desktop and application support, managing escalated issues, and coordinating with ...

Key Responsibilities Handle customer inquiries via phone, email, chat, in Mandarin (and English if required) Provide accurate information about products, services, policies, and procedures Resolve customer complaints efficiently with professionalism and empathy Record and update customer interactions in CRM or support systems Escalate complex or unresolved issues to appropriate internal teams Meet service quality standards, KPIs, ...

Job Summary We are looking for a Field Application Engineer (FAE) specializing in Vehicle Network Data Collection and CAN Parameter Analysis. The role involves traveling to customer locations to capture, analyze, and document vehicle nsetwork data across different makes and models. The ideal candidate will have hands-on automotive diagnostics experience, strong CAN ...

 Key Responsibilities Handle inbound voice calls for International Roadside Assistance customers Provide prompt, accurate, and professional support to customers in emergency or service-related situations Coordinate with service providers and internal teams to ensure quick resolution Maintain clear and accurate documentation of customer interactions Deliver high-quality customer experience while meeting performance metrics Desired Skills & Competencies Strong spoken ...

We are looking for dynamic Senior Executive/Travel Consultants (Subject Matter Expert) to join our International Travel Voice process. In this role, you will be the primary point of contact for global customers, managing end-to-end travel requirements including bookings, cancellations, and complex amendments via phone, email, and chat. The ideal candidate must possess hands-on ...

Summary We are looking for an experienced and result-driven Talent Acquisition Executive to manage end-to-end recruitment for Travel BPO hiring requirements. The ideal candidate should have hands-on experience in bulk hiring, stakeholder management, team handling, and delivering quality closures within tight timelines. Key Responsibilities Manage complete recruitment lifecycle for BPO and Travel domain hiring. Handle ...

Key Requirements: Complete Daily Dailer/talk time target - 3.50 Hrs Achieve Sales & Campaign target Working days & hours - 6 Days, 9 hrs working Weekly off/Leave – will be given on Roster Basis   National Holiday, festival Holi & Diwali holiday working Leave 15 Days of training will be given based on which you are ...