1 Opening(s)
6.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Primary Role Description: We are seeking a manager with a strong medical background (MBBS, BAMS, Dental preferred) to drive excellence in customer servicing within our contact centre. The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical ...
1 Opening(s)
6.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
We are seeking a manager with a strong medical background (MBBS, BAMS, Dental preferred) to drive excellence in customer servicing within our contact centre. The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical knowledge integration. This role requires a ...
1 Opening(s)
0.6 Year(s) To 2.0 Year(s)
3.50 LPA TO 4.50 LPA
KEY RESPONSIBILITIES:
Handling of claim rejections/ claim related query over calls and emails.
Floor support
Walk-in customers
MEASURES of SUCCESS:
Satisfaction of customer
Team satisfaction
Learning and knowledge for team
QUALIFICATION & EXPERIENCE:
BPT/Experienced claim adjudicator
KEY COMPETENCIES & SKILLS REQUIRED:
Professionalism, interpersonal and communication skills.
System bases knowledge
Medical Knowledge in depth.
Must be comfortable for 6 day with rotational shift ...