1 Opening(s)
6.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Primary Role Description: We are seeking a manager with a strong medical background (MBBS, BAMS, Dental preferred) to drive excellence in customer servicing within our contact centre. The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical ...
1 Opening(s)
6.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
We are seeking a manager with a strong medical background (MBBS, BAMS, Dental preferred) to drive excellence in customer servicing within our contact centre. The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical knowledge integration. This role requires a ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
Not Disclosed by Recruiter
Primary Role Description:
The job holder will be responsible for providing dedicated claims facilitation and resolution support in high-business volume branches.
The primary focus is to provide end to end assistance for claims service to channel partners, sales team and claimants throughout the claims lifecycle.
The role encompasses end-to-end claims coordination, including documentation guidance, status tracking ...
1 Opening(s)
0.6 Year(s) To 2.0 Year(s)
3.50 LPA TO 4.50 LPA
KEY RESPONSIBILITIES:
Handling of claim rejections/ claim related query over calls and emails.
Floor support
Walk-in customers
MEASURES of SUCCESS:
Satisfaction of customer
Team satisfaction
Learning and knowledge for team
QUALIFICATION & EXPERIENCE:
BPT/Experienced claim adjudicator
KEY COMPETENCIES & SKILLS REQUIRED:
Professionalism, interpersonal and communication skills.
System bases knowledge
Medical Knowledge in depth.
Must be comfortable for 6 day with rotational shift ...