9 Job openings found

Key Responsibilities: Develop and implement quality assurance processes, procedures, and standards for Cloud Support Services/Managed Services. Conduct regular assessments of support interactions, ensuring compliance with established standards and guidelines. Collaborate with support teams to address and rectify quality issues promptly. Analyse customer interactions through various channels (Tickets, Chats, Calls) to identify areas for improvement. Evaluate ...

Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...

Primary Role Description: - Lead internal audit process reviews Conduct opening and closing meetings, review fieldwork, finalize reports Manageriskgovernancethroughdocumentationofriskregistersandoperationalriskframework Automation of audit test procedures using automation tools Key Roles & Responsibilities: Plan & execute audits in accordance with established standards, taking a hands-on approach throughout. Manage multiple reviews where necessary Provide guidance & direction to junior team members. Perform ...

Primary Role Description: - Lead internal audit process reviews Conduct opening and closing meetings, review fieldwork, finalize reports Manage risk governance through documentation of risk registers and operational risk framework Digitalization of Audit tests                               Key Roles & Responsibilities: Plan & execute audits in accordance with established standards, taking a hands-on approach throughout. Manage multiple reviews where necessary Provide ...

Primary Role Description: - Lead internal audit process reviews Conduct opening and closing meetings, review fieldwork, finalize reports Manageriskgovernancethroughdocumentationofriskregistersandoperationalriskframework Automation of audit test procedures using automation tools Key Roles & Responsibilities: Plan & execute audits in accordance with established standards, taking a hands-on approach throughout. Manage multiple reviews where necessary Provide guidance & direction to junior team members. Perform ...

Roles & Responsibilities: Managing the preparation & maintenance of statutory books of accounts & financial statements including P&L Account and Balance Sheet. Execute and sustain the necessary processes for effective financial control and stewardship Maintain and monitor adherence to corporate governance and compliance with all corporate legislation and industry regulations with relevant statutory bodies and laws. Monitor ...

Primary Role Description: - The incumbent will be a part of the advanced descriptive and predictive analytics sub-function to work on analysis/reports/dashboards related to superior risk selection, risk assessment and risk management. To help data evidence-based decision-making for the business to enable better understanding and management of the health risks. The role requires a good understanding ...

KEY ACCOUNTABILITIES Develops, facilitates, and implements all phases of the recruitment process. Assists with job posting/openings to placement consultant, social media, industry contacts, internal references, professional platforms like LinkedIn, Naukari.com, etc. Screen & shortlisting applicants to evaluate if they meet the position requirements. Coordinating interviews with the hiring managers Follow up on the interview process ...

Purpose of the Job The trainer will be responsible for the preparation and delivery of training on end-to-end financial statements including General Ledger, Payroll, Bank Recs etc. Developing Instructor-led and Self-paced training content and performing / Training reviews for internal Training documents. Also, assist to AM / DM in content development for ...