22 Job openings found

Essential functions and responsibilities: Serve as the primary administrative contact for the sales CRM platform to all users across the organization by completing setup for new users, answering questions, conducting training sessions, creating user documentation and other related tasks as requested. Maintain the CRM system including updates, enhancements, building reports, managing dashboards, ...

Primary Role Description:  The job holder will be responsible for providing dedicated claims facilitation and resolution support in high-business volume branches. The primary focus is to provide end to end assistance for claims service to channel partners, sales team and claimants throughout the claims lifecycle. The role encompasses end-to-end claims coordination, including documentation guidance, status tracking ...

Key Responsibilities Handle customer inquiries via phone, email, chat, in Mandarin (and English if required) Provide accurate information about products, services, policies, and procedures Resolve customer complaints efficiently with professionalism and empathy Record and update customer interactions in CRM or support systems Escalate complex or unresolved issues to appropriate internal teams Meet service quality standards, KPIs, ...

Primary Role Description: We are seeking a manager with a strong medical background (MBBS, BAMS, Dental preferred) to drive excellence in customer servicing within our contact centre. The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical ...

Key Responsibilities: Oversee the pipeline of ongoing application developments to ensure timely delivery. Coordinate with the development team to prioritize development pipeline Collaborate with business teams to gather and document new application requirements. Analyse requirements to ensure they align with business objectives and technical feasibility. Act as a bridge between the business and development teams ...

About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...

About the Company InfoSync Services is a trusted partner for multi-unit franchisees and franchisors, particularly in the restaurant sector. The company specializes in outsourced Finance & Accounting (F&A) services including accounting, payroll management, and financial reporting. Through these solutions, InfoSync helps businesses reduce operational costs and streamline their core financial processes. As ...

 Key Responsibilities Handle customer inquiries via phone, email, chat, or social media in Arabic (and English if required) Provide accurate information about products, services, policies, and procedures Resolve customer complaints efficiently while maintaining professionalism and empathy Document customer interactions clearly and accurately in CRM systems Escalate complex issues to appropriate teams when necessary Follow service quality ...

We are looking for dynamic Senior Executive/Travel Consultants (Subject Matter Expert) to join our International Travel Voice process. In this role, you will be the primary point of contact for global customers, managing end-to-end travel requirements including bookings, cancellations, and complex amendments via phone, email, and chat. The ideal candidate must possess hands-on ...

JOB SUMMARY:-  Performance Marketing Manager is primarily responsible for the management of digital paid advertising and diversifying the channel mix using paid, native & social channels. The person needs to focus on campaign-specific results and drives the marketing department’s performance for SBU maintaining the planned COA delivering certain capabilities for performance ...