20 Job openings found

Essential functions and responsibilities: Serve as the primary administrative contact for the sales CRM platform to all users across the organization by completing setup for new users, answering questions, conducting training sessions, creating user documentation and other related tasks as requested. Maintain the CRM system including updates, enhancements, building reports, managing dashboards, ...

Key Responsibilities Handle customer inquiries via phone, email, chat, in Mandarin (and English if required) Provide accurate information about products, services, policies, and procedures Resolve customer complaints efficiently with professionalism and empathy Record and update customer interactions in CRM or support systems Escalate complex or unresolved issues to appropriate internal teams Meet service quality standards, KPIs, ...

Primary Role Description: We are seeking a manager with a strong medical background (MBBS, BAMS, Dental preferred) to drive excellence in customer servicing within our contact centre. The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical ...

About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...

About the Company InfoSync Services is a trusted partner for multi-unit franchisees and franchisors, particularly in the restaurant sector. The company specializes in outsourced Finance & Accounting (F&A) services including accounting, payroll management, and financial reporting. Through these solutions, InfoSync helps businesses reduce operational costs and streamline their core financial processes. As ...

 Key Responsibilities Handle customer inquiries via phone, email, chat, or social media in Arabic (and English if required) Provide accurate information about products, services, policies, and procedures Resolve customer complaints efficiently while maintaining professionalism and empathy Document customer interactions clearly and accurately in CRM systems Escalate complex issues to appropriate teams when necessary Follow service quality ...

JOB SUMMARY:-  Performance Marketing Manager is primarily responsible for the management of digital paid advertising and diversifying the channel mix using paid, native & social channels. The person needs to focus on campaign-specific results and drives the marketing department’s performance for SBU maintaining the planned COA delivering certain capabilities for performance ...

Job Summary: We are looking for a dynamic, high-energy leader who thrives at the intersection of marketing technology, content strategy, and sales enablement. This position is designed for someone who understands that a click is only valuable if it converts into a customer. Merges technical performance marketing with aggressive business development and ...

Key Responsibilities: Analyze the requirements and perform preliminary screening of profiles/resumes to match the requirements as per the provided Job Descriptions (JD), Identifying relevant profiles matching the JD provided for IT & Non-IT positions, Conduct screening interviews over the phone and shortlist prospective candidates for our clients for Entry-level jobs to Middle management. Sourcing ...

Job Description Position Summary The HR Help Desk Specialist – Tier 1 serves as the first point of contact for employees seeking assistance with general Human Resources questions. This role handles inbound calls and emails related to common HR topics such as benefits, pay, time off, and policies, and routes more complex ...