26 Job openings found

Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...

Job Summary: We are seeking an experienced Support Lead with strong finance domain knowledge to lead our technical support team. This role is critical in ensuring that our finance-related software and services deliver exceptional value to our clients. The Support Lead will oversee day-to-day operations, manage escalations, and provide in-depth technical ...

 Job Summary  Enable achievement of key business outcomes Build a quality Agency by focusing on the quality of new hires and upscaling the skills of the existing team. Ensure adherence to all statutory and compliance requirements Drive the people agenda sharply to enable the achievement of people outcomes  Key Responsibilities Achievement of Business Plans To own the ...

Purpose of the Job: Deputy Manager will be responsible for Client management, Team management, New client transition, MIS & Logs updation, Efficiency improvement of the accounting process.   Essential functions & responsibilities (but not limited to): Client Management  Ensure delivery of financial statements as per the defined SLA for TAT and quality for clients assigned Review ...

Job Summary: The Transition Lead is responsible for managing the successful onboarding and transition of clients into our ERP and operational environment, ensuring that projects are completed on time and within budget while maintaining high stakeholder satisfaction. This role involves team leadership, ERP data migration, and technical expertise/knowledge in web and ...

Key Result Areas (Principal Accountabilities ) Ensure delivery of financial statements as per the defined SLA for TAT and quality for clients assigned. High level review of financial statements prepared. High level review of audit schedules. Review daily /weekly delivery schedule for financials. Assist / Guide AMs in Trouble shooting - Clients issues/ queries/ escalations/ ...

Primary Role Description: - To manage a team of telesales To ensure that conversion targets are met on a monthly basis To be responsible for the management of direct reports, one to one reviews and performance reviews Responsible for sales targets through Inbound and outbound sales To work closely with the marketing and product team ...

Job Summary: We are looking for an experienced SAP Support Manager to lead our SAP operations team and manage Master Data Governance (MDG) initiatives. The ideal candidate will have 5 to 7 years of hands-on SAP experience, demonstrate exceptional leadership skills, and possess in-depth knowledge of MDG processes. This role requires ...

Role & Responsibilities:  Employee relations, Handle and resolve challenging issues relating to employee relations; Consult with line management To understand industry best practices for compensation, organisational change, performance management, Diversity Collaborating with Business Leaders and Senior Management to ensure overall strategic planning are in place To arrange and conduct employee technical and non technical ...

About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...