25 Job openings found

Essential functions and responsibilities: Serve as the primary administrative contact for the sales CRM platform to all users across the organization by completing setup for new users, answering questions, conducting training sessions, creating user documentation and other related tasks as requested. Maintain the CRM system including updates, enhancements, building reports, managing dashboards, ...

Key Role: You will own the full revenue function — from the first cold call to the first ₹1Cr ARR milestone. There is no playbook to inherit, no BDR team to lean on, no inbound pipeline waiting. You will build all three — and do it while also acting as the ...

Key Responsibilities Handle customer inquiries via phone, email, chat, in Mandarin (and English if required) Provide accurate information about products, services, policies, and procedures Resolve customer complaints efficiently with professionalism and empathy Record and update customer interactions in CRM or support systems Escalate complex or unresolved issues to appropriate internal teams Meet service quality standards, KPIs, ...

Primary Role Description: We are seeking a manager with a strong medical background (MBBS, BAMS, Dental preferred) to drive excellence in customer servicing within our contact centre. The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical ...

Key Responsibilities: Oversee the pipeline of ongoing application developments to ensure timely delivery. Coordinate with the development team to prioritize development pipeline Collaborate with business teams to gather and document new application requirements. Analyse requirements to ensure they align with business objectives and technical feasibility. Act as a bridge between the business and development teams ...

About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...

About Eagle Crest Holidays -  Eagle Crest Holidays is a leading B2B destination management specialist delivering curated FIT and group travel solutions to travel partners. With a strong focus on service reliability, supplier excellence, and seamless on-ground execution, we enable our partners to scale their holiday business with confidence. Role Overview The Head ...

We are seeking a well-connected, proactive, and relationship-driven Senior Corporate Relations Manager to lead and strengthen our industry engagement for placements and training initiatives. Key Responsibilities: 1. Client Acquisition & Relationship Management ● Identify and onboard new corporate partners across IT, Non-IT, start-ups, and MNCs for Train & Hire, Contract Staffing, and ...

Job Description Key Responsibilities ● Monitor and audit sales calls and voice interactions as per defined quality parameters. ● Evaluate agent performance based on compliance, communication, objection handling, and conversion effectiveness. ● Identify trends, recurring errors, and performance gaps through data analysis. ● Provide structured, constructive, and actionable feedback to improve agent performance. ● Deliver ...

About the Company InfoSync Services is a trusted partner for multi-unit franchisees and franchisors, particularly in the restaurant sector. The company specializes in outsourced Finance & Accounting (F&A) services including accounting, payroll management, and financial reporting. Through these solutions, InfoSync helps businesses reduce operational costs and streamline their core financial processes. As ...