16 Job openings found

About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...

About the Organisation: InfoSync Services is a trusted partner for multi-unit franchisees and franchisors, particularly in the restaurant sector. Its services—spanning outsourced accounting, payroll, and financial reporting—have consistently enabled businesses to reduce operational costs and streamline core processes. As part of CogentHub, InfoSync gains access to expanded capabilities designed to address ...

About the Role: Protecting Client Restaurant's Bottom Line through monitoring and resolving disputes efficiently. Must have understanding of restaurant industry and its third party aggregator eg Uber Eats, DoorDash, and Grubhub. Profile should centralizes all dispute-related tasks into one streamlined dashboard. Shall automates the dispute process for orders from platforms like Uber Eats, ...

Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...

We are seeking a manager with a strong medical background (MBBS, BAMS, Dental preferred) to drive excellence in customer servicing within our contact centre. The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical knowledge integration. This role requires a ...

We are seeking an experienced and organized Manager to lead our Travel Desk team. The successful candidate will be responsible for managing the travel arrangements of senior organization members, ensuring seamless and efficient travel experiences. The role involves ticketing, hotel bookings, VISA and other travel-related engagements. Key Responsibilities: Travel Arrangements: Manage travel ...

Overview:  The Workday HRIS Analyst is responsible for working closely with team members on support and reporting as well as ensuring data integrity within the system of Workday HCM solutions for our business. The ideal candidate will have a deep understanding of Workday HCM solution combining strong functional expertise and the ability ...

Overview:  The Workday HRIS Analyst is responsible for working closely with team members on support and reporting as well as ensuring data integrity within the system of Workday HCM solutions for our business. The ideal candidate will have a deep understanding of Workday HCM solution combining strong functional expertise and the ...

Job Summary: We are seeking an experienced Support Lead with strong finance domain knowledge to lead our technical support team. This role is critical in ensuring that our finance-related software and services deliver exceptional value to our clients. The Support Lead will oversee day-to-day operations, manage escalations, and provide in-depth technical ...

Roles and Responsibilities: The operations executive’s role for the company is to ensure daily operations run smoothly. They are responsible for looking after the various aspects of operations like production, quality control, logistics and employee management. Below are some of the general responsibilities of an Operations Executive. The primary role of an ...