2 Opening(s)
12.0 Year(s) To 18.0 Year(s)
15.00 LPA TO 20.00 LPA
Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...
10 Opening(s)
10.0 Year(s) To 12.0 Year(s)
Not Disclosed by Recruiter
IT Support Engineer – ServiceDesk Engineer
Excellent communication skills,
Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
Must be an expert with common Office ...
6 Opening(s)
4.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Job Overview:
As a Global IT Technical Help Desk Support Admin, you will serve as the first point of contact for customers seeking technical assistance. Your role will encompass troubleshooting a wide range of technical issues, particularly those related to Microsoft 365 (M365), providing desktop and application support, managing escalated issues, ...
1 Opening(s)
5.0 Year(s) To 12.0 Year(s)
18.00 LPA TO 22.00 LPA
Key Responsibilities:
Client Relationship Management: Build and maintain strong relationships with enterprise clients, understanding their business objectives and aligning our services to meet their needs.
Act as the main point of contact for clients, addressing concerns, resolving issues, and proactively communicating updates.
Service Delivery Oversight: Oversee the end-to-end delivery of Enterprise Managed Services, ...