39 Job openings found

IT Support Engineer – ServiceDesk Engineer Excellent communication skills, Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Must be an expert with common Office ...

Eligibility Criteria: Should have worked as a Level 2 engineers for at least 4 years and as L3 engineer for 2 years. Should at least have 6-7 years of total working experience in Microsoft 365 services. Should be Graduate or Above. Should have extensive working knowledge of Microsoft 365 cloud services. Principal Responsibilities:                                   Responsible for ...

  Eligibility Criteria: • Should have worked as a Level 2 Azure engineer for at least 3 years. • Should at least have 4-5 years of total working experience • Should be Graduate or Above • Should have extensive working knowledge of Microsoft Azure platform & Azure Virtual Desktop & Windows Server Operating Systems • Should have prior experience in supporting ...

Key Responsibilities: Provide first-level support for IT applications by responding promptly to user inquiries and resolving technical issues. Monitor and manage application-related incidents and service requests, ensuring resolution within defined SLAs. Record and maintain detailed documentation of support interactions and resolutions in the ticketing system. Collaborate with higher-level support teams for the escalation of ...

Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...

Job Description – Level 2 Engineer - Office365 Eligibility Criteria: • Should have worked as a Level 2 engineers for atleast 2 years • Should have extensive working knowledge of Microsoft Office365 cloud • Must have Certifications like MCSE Office365, MS100 or MS101 & ITIL Principal Responsibilities: • Responsible to provide high end Technical ...

Job Summary: We are seeking a skilled and experienced Azure Stack Hub Operator to oversee the operational support, maintenance, and management of Azure Stack Hub infrastructure. This role is responsible for ensuring the availability, security, and efficiency of the platform while working closely with internal teams, external vendors, and customers. Key Responsibilities: Operational ...

Position – Sr. Cloud Engineer M365 - MS Defender for Endpoint (Level 3) Eligibility Criteria: Minimum of 5+ years of experience in IT security, with at least 2+ years focused on Microsoft Defender for Endpoint. Should be Graduate or Above Should have extensive working knowledge of Microsoft Office365 cloud.  Principal Responsibilities:                                   Responsible for providing high ...

Job Overview:   As a SME - Desktop Engineering, you will serve as the first point of contact for customers seeking technical assistance. Your role will encompass troubleshooting a wide range of technical issues, particularly those related to Microsoft 365 (M365), providing desktop and application support, managing escalated issues, and coordinating with ...

Job Summary: We are seeking a highly skilled Microsoft 365 Specialist to join our IT team with German Language. The ideal candidate will have extensive knowledge and hands-on experience with the Microsoft 365 suite, including Exchange Online, SharePoint Online, OneDrive, Teams, and related technologies. The Microsoft 365 Specialist will be responsible ...