8 Job openings found

About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...

Primary Role Description: We are seeking a manager with a strong medical background (MBBS, BAMS, Dental preferred) to drive excellence in customer servicing within our contact centre. The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical ...

We are seeking a manager with a strong medical background (MBBS, BAMS, Dental preferred) to drive excellence in customer servicing within our contact centre. The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical knowledge integration. This role requires a ...

Key Role: You will own the full revenue function — from the first cold call to the first ₹1Cr ARR milestone. There is no playbook to inherit, no BDR team to lean on, no inbound pipeline waiting. You will build all three — and do it while also acting as the ...

Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...

 Key Responsibilities Handle inbound voice calls for International Roadside Assistance customers Provide prompt, accurate, and professional support to customers in emergency or service-related situations Coordinate with service providers and internal teams to ensure quick resolution Maintain clear and accurate documentation of customer interactions Deliver high-quality customer experience while meeting performance metrics Desired Skills & Competencies Strong spoken ...

Primary Role Description: The individual will head reimbursement claims process (Claim reporting to final decision). He / She will play a key leadership role in driving Reimbursement claim strategy, managing the claims team, collaborating with other departments to ensure the organizational goals on finances, customers, processes and people are met. Key ...

This position will reports to Team Leader. Primary Role Description To achieve sales targets using consultative sales approach, whilst ensuring service levels and customer satisfaction remain paramount. Responsible for sales targets through Inbound and outbound sales. Key Roles & Responsibilities: To manage personal workloads efficiently & create opportunities to achieve and increase sales, persistency and ...