1 Opening(s)
8.0 Year(s) To 12.0 Year(s)
10.00 LPA TO 11.00 LPA
Primary Role Description: -
To manage a team of telesales
To ensure that conversion targets are met on a monthly basis
To be responsible for the management of direct reports, one to one reviews and performance reviews
Responsible for sales targets through Inbound and outbound sales
To work closely with the marketing and product team ...
1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
Not Disclosed by Recruiter
Key Roles & Responsibilities:
Quality Analyst will be to monitor and analyze business transactions to help establish the right behaviors and processes needed by the organization and will drive the Focus Group in the right direction by showing improvement in Calls Quality and Sales.
Key Requirements –
Education & Certificates : Must be ...
1 Opening(s)
6.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Primary Role Description: We are seeking a manager with a strong medical background (MBBS, BAMS, Dental preferred) to drive excellence in customer servicing within our contact centre. The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical ...
1 Opening(s)
6.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
We are seeking a manager with a strong medical background (MBBS, BAMS, Dental preferred) to drive excellence in customer servicing within our contact centre. The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical knowledge integration. This role requires a ...
60 Opening(s)
1.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Key Requirements:
Complete Daily Dailer/talk time target - 3.50 Hrs
Achieve Sales & Campaign target
Working days & hours - 6 Days, 9 hrs working
Weekly off/Leave – will be given on Roster Basis
National Holiday, festival Holi & Diwali holiday working Leave
15 Days of training will be given based on which you are ...
15 Opening(s)
1.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Key Responsibilities
Handle customer inquiries via phone, email, chat, or social media in Arabic (and English if required)
Provide accurate information about products, services, policies, and procedures
Resolve customer complaints efficiently while maintaining professionalism and empathy
Document customer interactions clearly and accurately in CRM systems
Escalate complex issues to appropriate teams when necessary
Follow service quality ...
2 Opening(s)
1.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Key Responsibilities
Handle customer inquiries via phone, email, chat, in Mandarin (and English if required)
Provide accurate information about products, services, policies, and procedures
Resolve customer complaints efficiently with professionalism and empathy
Record and update customer interactions in CRM or support systems
Escalate complex or unresolved issues to appropriate internal teams
Meet service quality standards, KPIs, ...
10 Opening(s)
6.0 Year(s) To 8.0 Year(s)
4.00 LPA TO 6.50 LPA
About Niva Bupa Health Insurance Company - Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
25.00 LPA TO 30.00 LPA
Position Overview : The HRO Manager role will involve leading and mentoring HR Outsourcing (HRO) leaders and their teams, managing payroll, garnishment, data management, call center and tax processing functions, and ensuring compliance with local labor laws. The HRO Manager will drive operational efficiency and enhance employee satisfaction through strategic oversight ...
1 Opening(s)
8.0 Year(s) To 12.0 Year(s)
10.00 LPA TO 15.00 LPA
About Niva Bupa Health Insurance Company - Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading ...