1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
15.00 LPA TO 18.00 LPA
Role Summary: As the General Manager & Head of Quality Assurance, you will be the strategic custodian of call quality, compliance, and sales behavioral enablement across our high-volume insurance sales contact center.
You will lead the QA ecosystem to ensure, monitor, and analyze business transactions to establish the right behaviors of ...
1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
Not Disclosed by Recruiter
Key Roles & Responsibilities:
Quality Analyst will be to monitor and analyze business transactions to help establish the right behaviors and processes needed by the organization and will drive the Focus Group in the right direction by showing improvement in Calls Quality and Sales.
Key Requirements –
Education & Certificates : Must be ...