41 Job openings found

Role Summary: As the General Manager & Head of Quality Assurance, you will be the strategic custodian of call quality, compliance, and sales behavioral enablement across our high-volume insurance sales contact center. You will lead the QA ecosystem to ensure, monitor, and analyze business transactions to establish the right behaviors of ...

Job Description Key Responsibilities Credit analyst evaluates the creditworthiness for new customers onboarded Analyze financial data and reports to determine customers’ ability to repay, assist controllers for decisions and managing credit risk.  The duties of Credit Analyst include reviewing sales orders on hold and sending reminders via email to the collections team. Providing sales team with ...

Key Roles & Responsibilities: Acts as a liaison between business partners and technical team. Responsible for Analysis & Documentation of Business/Technical requirement on delivery assignments Creation of artifacts such as Illustration input, output requirements, Test strategy, Validation rules, Unit Test cases etc. Assist Technology Solutions teams in documenting scope, defining gaps and updating implementation ...

About the Role: Protecting Client Restaurant's Bottom Line through monitoring and resolving disputes efficiently. Preferable understanding of restaurant industry and its third party aggregator eg Swiggy, Zomato etc Profile should understand how to dispute , what is  the dispute process for orders from platforms track, submit, and resolve disputes without the ...

About Company: Smart Controls India Ltd is an Indo-German industrial automation company, established in 1995 and headquartered in Gwalior, Madhya Pradesh. It operates as a member of the Zeppelin Group, a global leader in plant engineering and industrial solutions. Smart Controls delivers a range of automation and digitalization solutions, including: Automation ...

Key Roles & Responsibilities: Data Mart Management: Prepare and maintain data marts in collaboration with IT. Data Integrity: Perform data reconciliation, identify and resolve quality issues, and ensure data integrity. Testing & Validation: Conduct acceptance testing of IT data developments and provide sign-off. Automation & Efficiency: Automate reports and tasks, providing insights for IT ...

Job Description Key Responsibilities 1. Admissions Process Quality Control ● Monitor branch visits to ensure students receive prompt, professional, and effective counseling. ● Audit counseling sessions for accuracy, empathy, and conversion effectiveness. ● Ensure students receive complete and transparent information regarding courses, fees, and career opportunities. 2. Follow-up & Escalation Management ● Track missed follow-ups and initiate ...

Job Description: Responsible for monitoring and improving the Corporate Relations funnel, analyzing conversion rates, and identifying gaps in corporate outreach and engagement. The role involves performance analytics, ROI tracking, SOP adherence, and providing strategic insights to improve corporate partnerships, hiring outcomes, and placement opportunities. Key Responsibilities: ● Analyze CR funnel performance ...

Job Description Purpose of the job: Develop and continually improve budgeting, financial projections, and operating forecasts. Business performance reporting. Present the monthly and quarterly financial reports of various units and departments. Implement a business intelligence tool and dashboard reports. Job Description Responsibilities will include providing financial insights and projections to Business leaders. Provide reliable ...

Key Responsibilities Handle customer inquiries via phone, email, chat, in Mandarin (and English if required) Provide accurate information about products, services, policies, and procedures Resolve customer complaints efficiently with professionalism and empathy Record and update customer interactions in CRM or support systems Escalate complex or unresolved issues to appropriate internal teams Meet service quality standards, KPIs, ...