7 Job openings found

Server Admin-Job description Job Overview: We are seeking a highly skilled and versatile Systems Engineer to join our dynamic team. The Systems Engineer will be responsible for designing, implementing, and maintaining the customers IT infrastructure, ensuring optimal performance, security, and reliability. This role requires a deep technical understanding of IT systems, excellent ...

We are looking for a proactive and technically proficient Senior System Administrator to manage and support our IT infrastructure across desktop, server, and Microsoft 365 environments. This role requires hands-on expertise in resolving end-user desktop issues, administering physical and virtual servers, and managing Microsoft 365 services, including Exchange Online, SharePoint, Teams, and Intune.  Experience & Skills:  ∙2-5 years of IT support experience in an enterprise environment.  ∙Strong knowledge of Windows OS, Active Directory, and Microsoft 365 administration.  ∙Understanding of basic networking concepts (DNS, DHCP, TCP/IP, VPNs).  ∙Basic Platform knowledge of Azure  ∙Experience with remote support tools and ITSM platforms (ServiceNow, Jira, etc.).  ∙Familiarity with PowerShell for basic automation (preferred).  ∙Excellent communication and customer service skills.  ∙Ability to work independently and collaborate with teams across different time zones.  ∙Certifications like CompTIA A+, Microsoft 365 Fundamentals (MS-900), ITIL Foundation are a plus. Skills: Server,M365, RMM tools  Desktop Support:  ∙Provide Level 2 support for end-user computing issues (hardware, software, network).  ∙Manage and resolve Windows OS, macOS, and basic Linux issues.  ∙Troubleshoot VPN, Wi-Fi, printer, and application-related problems.  ∙Assist users with software installations, configurations, and upgrades.  ∙Manage and troubleshoot VDI solutions (e.g., Citrix, Azure Virtual Desktop, VMware Horizon).  ∙Document issues and solutions in the ITSM ticketing system (ServiceNow, Jira, Zendesk, etc.).  Server Support:  ∙Perform basic Windows Server and Active Directory administration (user management, password resets, group policies, permissions).  ∙Monitor and report on server health, performance, and patch updates.  ∙Assist in troubleshooting basic server issues, backup failures, and connectivity problems.   Microsoft 365 Support:  ∙Assist with user account management in Microsoft 365 (Azure AD, Exchange Online, OneDrive, Teams, SharePoint, Intune).  ∙Provide basic troubleshooting for Outlook, Teams, SharePoint, and OneDrive sync issues.   ∙Support email flow, distribution lists, and mailbox permissions.  ∙Help enforce security policies, MFA configurations, and compliance guidelines.  ∙Work with L2/L3 teams for complex M365 issues.  Working Environment: Shifts: 24/7 Rotational / US Shifts Location: Gurgaon Mode of work: Work from home  

Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...

IT Support Engineer – ServiceDesk Engineer Excellent communication skills, Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Must be an expert with common Office ...

Job Overview:   As a SME - Desktop Engineering, you will serve as the first point of contact for customers seeking technical assistance. Your role will encompass troubleshooting a wide range of technical issues, particularly those related to Microsoft 365 (M365), providing desktop and application support, managing escalated issues, and coordinating with ...

Job Overview: We are seeking an experienced Senior Network Infrastructure Engineer to join our team. The ideal candidate will excel in switching, routing, firewalls, wireless technology, and cloud networking. Key responsibilities include designing, implementing, and maintaining network infrastructures, providing advanced support, and collaborating on innovative solutions. Additionally, the role involves managing ...

ob Title: SOC (Security Analyst) Job Overview: We are seeking a highly skilled SOC Expert to join our dynamic cybersecurity team. The ideal candidate will play a crucial role in monitoring, detecting, analysing, and responding to security incidents. Candidate requires a deep understanding of security operations and a proactive approach to threat management ...