10 Job openings found

Handle customer complaints with thorough problem investigation, perform root cause analysis, and monitor the status of implementation. Develop and implement robust Corrective and Preventive Actions (CAPA) to address customer issues effectively. Vendor Validation program using Data analysis & vendor audit. Prepare COA , TDS , Documentation and record CAPA. Performing internal process audit. Review ...

Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...

Key Responsibilities: Requirement gathering related to partner platform, BRD creation, Scope creation, Defining Use case, UAT testing, release planning, Requirement prioritization, Planning, Tracking & reporting projects related to partner apps & website, Maintaining requirement matrix, Stakeholders management   Driving platform utilization increasing adaption, downloads, monthly active users, Installed, reducing uninstalls, Mapping user journey, App ...

Positiion – Sr. Clound Engineer M365 (Level 3) Eligibility Criteria: Must have worked as a Level 3 engineer or above for at least 3 years. Must at least have 7-9 years of total working experience. Education must be Graduate or Above Must have extensive working knowledge of Microsoft 365, Active Directory, Exchange, Entra ID, Microsoft ...

We are seeking a seasoned Information Security professional who has expertise in GRC with over 8+ years of progressive experience across data security, access management, IT security, network security, IT risk management, and compliance with standards such as ISO 27001, HIPAA, GDPR, NIST. This individual will lead GRC efforts, ensuring ...

Job Description - Requirements: • Overall 8 to 10+ years of IT experience in an IT programming development environment• 5+Years of Experience in UiPath development• Excellent software development background with any of the following (C#, C++, Java, .NET, Excel VBA)• Strong knowledge in SQL/Database• Should be familiar in understanding client requirements, conducting ...

Eligibility Criteria: Any Graduate, BE, B.Tech Must have sound knowledge on Managing the Storage for VM Ware, Citrix, AWS, Azure and other Cloud technologies Certified Data Management Administrator (NCDA), EMC Proven Professional Certification (EMC), and NetApp Certified Data Administrator, ONTAP. Certifications like MCSE, MCSA, and/or various UNIX certifications are a plus. Exposure with other Cloud Services ...

Monitors, escalates, and re-mediate NAS & SAN device/application {access, performance, events} alerts to identify/ potential incidents. Provide storage provisioning for NAS/CAS/SAN systems. Providing Level 2/3 DAS, SAN, NAS Configuring and administering support and expertise as it relates to the storage environment as needed. Implement, maintain, monitor, performance tuning and upgrade Network Attached Storage ...

Key role - Refund/Fare Travel Invoicing/Airline Settlement/ Travel Queues/ Invoicing process Job profile: Travel refund candidate must have basic knowledge of  Travel experience  good Geographical knowledge, GDS knowledge is a must, should have knowledge of fully refund partially refund, fare pricing, uploading BSP refund fare Component Job Role: ADM (Agency Debit Memo) The Candidate ...

Purpose of the Job   Delivery & resource planning, Escalation management, Quality review, Process improvements, Maintain up to date SOP, checklists etc, Management MIS & reporting, Training need analysis, Meet SLA, Delivery deadlines, Providing performance feedback to team members, Transition of new clients, Carry out root cause analysis & action plan for ...