7 Job openings found

Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...

We are seeking a seasoned and strategic PMO manager to lead cross functional infrastructure and transformation projects with a strong focus on vendor oversight and governance. This role will drive technology initiatives across infrastructure, security, compliance and cloud migration while serving as a critical bridge between internal teams, vendors and ...

We are looking for a proactive and technically proficient Senior System Administrator to manage and support our IT infrastructure across desktop, server, and Microsoft 365 environments. This role requires hands-on expertise in resolving end-user desktop issues, administering physical and virtual servers, and managing Microsoft 365 services, including Exchange Online, SharePoint, Teams, and Intune.  Experience & Skills:  ∙2-5 years of IT support experience in an enterprise environment.  ∙Strong knowledge of Windows OS, Active Directory, and Microsoft 365 administration.  ∙Understanding of basic networking concepts (DNS, DHCP, TCP/IP, VPNs).  ∙Basic Platform knowledge of Azure  ∙Experience with remote support tools and ITSM platforms (ServiceNow, Jira, etc.).  ∙Familiarity with PowerShell for basic automation (preferred).  ∙Excellent communication and customer service skills.  ∙Ability to work independently and collaborate with teams across different time zones.  ∙Certifications like CompTIA A+, Microsoft 365 Fundamentals (MS-900), ITIL Foundation are a plus. Skills: Server,M365, RMM tools  Desktop Support:  ∙Provide Level 2 support for end-user computing issues (hardware, software, network).  ∙Manage and resolve Windows OS, macOS, and basic Linux issues.  ∙Troubleshoot VPN, Wi-Fi, printer, and application-related problems.  ∙Assist users with software installations, configurations, and upgrades.  ∙Manage and troubleshoot VDI solutions (e.g., Citrix, Azure Virtual Desktop, VMware Horizon).  ∙Document issues and solutions in the ITSM ticketing system (ServiceNow, Jira, Zendesk, etc.).  Server Support:  ∙Perform basic Windows Server and Active Directory administration (user management, password resets, group policies, permissions).  ∙Monitor and report on server health, performance, and patch updates.  ∙Assist in troubleshooting basic server issues, backup failures, and connectivity problems.   Microsoft 365 Support:  ∙Assist with user account management in Microsoft 365 (Azure AD, Exchange Online, OneDrive, Teams, SharePoint, Intune).  ∙Provide basic troubleshooting for Outlook, Teams, SharePoint, and OneDrive sync issues.   ∙Support email flow, distribution lists, and mailbox permissions.  ∙Help enforce security policies, MFA configurations, and compliance guidelines.  ∙Work with L2/L3 teams for complex M365 issues.  Working Environment: Shifts: 24/7 Rotational / US Shifts Location: Gurgaon Mode of work: Work from home  

We are seeking an experienced Server Infrastructure Lead to oversee our Windows and Linux Server environments across on-premise data center, AWS and OCI cloud environments. This role will serve as the central point for all matters related to server infrastructure, ensuring operational excellence and security compliance. Key Roles & Responsibilities: Server Infrastructure ...

Job Description – Level 2 Engineer - Office365 Eligibility Criteria: • Should have worked as a Level 2 engineers for atleast 2 years • Should have extensive working knowledge of Microsoft Office365 cloud • Must have Certifications like MCSE Office365, MS100 or MS101 & ITIL Principal Responsibilities: • Responsible to provide high end Technical ...

Eligibility Criteria: Should have worked as a Level 2 engineers for at least 4 years and as L3 engineer for 2 years. Should at least have 6-7 years of total working experience in Microsoft 365 services. Should be Graduate or Above. Should have extensive working knowledge of Microsoft 365 cloud services. Principal Responsibilities:                                   Responsible for ...

Position – Sr. Cloud Engineer M365 - MS Defender for Endpoint (Level 3) Eligibility Criteria: Minimum of 5+ years of experience in IT security, with at least 2+ years focused on Microsoft Defender for Endpoint. Should be Graduate or Above Should have extensive working knowledge of Microsoft Office365 cloud.  Principal Responsibilities:                                   Responsible for providing high ...