81 Job openings found

Key Roles & Responsibilities Be in charge of running and managing, driving expected business outcomes from the allocated Telesales center for allocated bank branch office.  Understand all organizations products, services, procedures and guidelines and communicate same to all team members at bank. Coach, inspire and motivate allocated Authorized Verifiers and Telesales Relationship team for the ...

Key Responsibilities: Develop and implement quality assurance processes, procedures, and standards for Cloud Support Services/Managed Services. Conduct regular assessments of support interactions, ensuring compliance with established standards and guidelines. Collaborate with support teams to address and rectify quality issues promptly. Analyse customer interactions through various channels (Tickets, Chats, Calls) to identify areas for improvement. Evaluate ...

Purpose of the Job   Delivery & resource planning, Escalation management, Quality review, Process improvements, Maintain up to date SOP, checklists etc, Management MIS & reporting, Training need analysis, Meet SLA, Delivery deadlines, Providing performance feedback to team members, Transition of new clients, Carry out root cause analysis & action plan for ...

Key Responsibilities: Requirement gathering related to partner platform, BRD creation, Scope creation, Defining Use case, UAT testing, release planning, Requirement prioritization, Planning, Tracking & reporting projects related to partner apps & website, Maintaining requirement matrix, Stakeholders management   Driving platform utilization increasing adaption, downloads, monthly active users, Installed, reducing uninstalls, Mapping user journey, App ...

KEY ACCOUNTABILITIES Develops, facilitates, and implements all phases of the recruitment process. Assists with job posting/openings to placement consultant, social media, industry contacts, internal references, professional platforms like LinkedIn, Naukari.com, etc. Screen & shortlisting applicants to evaluate if they meet the position requirements. Coordinating interviews with the hiring managers Follow up on the interview process ...

Key Responsiblities:  Manage controller role where resources will directly interact with the CFO’s of the clientele and also must work end to end on the accounting independently. It is an IC (individual contributor) role. A combination of - project management+ technically sound in R2R. Responsible for Review of Budget Analysis and facilitation of the Budget ...

Primary Role Description: - To manage a team of telesales To ensure that conversion targets are met on a monthly basis To be responsible for the management of direct reports, one to one reviews and performance reviews Responsible for sales targets through Inbound and outbound sales To work closely with the marketing and product team ...

Key Responsibilities: Job Responsibilities: The BDM will be responsible for promoting the HR Services (Recruitment, Staffing, Employee Background Verifications & Payroll Management) and acquiring new corporate clients and additional business form existing clients to meet the company objective & Business Targets. The major roles and responsibilities would include: Working closely with Stakeholder to ...

Responsibilities  Talent Acquisition: Coordinates, negotiates and liaises with Agencies on service fee, recruitment and interview schedules. Responsible for coordinating Internal Job posting process . Conducts interviews up to supervisory levels and arranges interviews for managerial levels. Prepares letter of offer to selected candidates and letter of rejection to unsuccessful candidates. Building internal hiring data base using ...

  JOB SUMMARY:  The incumbent will be responsible for onboarding any new or existing partnerships, and have to work closely with internal and external stakeholders closely for timely delivery of the projects. KEY RESPONSIBILITIES: Banca projects fulfillment from Initiation to BAU – New partnership and coverage of white space opportunities within existing. Governance with ...