57 Job openings found

Job Description Key Responsibilities ● Monitor and audit sales calls and voice interactions as per defined quality parameters. ● Evaluate agent performance based on compliance, communication, objection handling, and conversion effectiveness. ● Identify trends, recurring errors, and performance gaps through data analysis. ● Provide structured, constructive, and actionable feedback to improve agent performance. ● Deliver ...

Job Description Key Responsibilities 1. Admissions Process Quality Control ● Monitor branch visits to ensure students receive prompt, professional, and effective counseling. ● Audit counseling sessions for accuracy, empathy, and conversion effectiveness. ● Ensure students receive complete and transparent information regarding courses, fees, and career opportunities. 2. Follow-up & Escalation Management ● Track missed follow-ups and initiate ...

Job Description: Responsible for monitoring and improving the Corporate Relations funnel, analyzing conversion rates, and identifying gaps in corporate outreach and engagement. The role involves performance analytics, ROI tracking, SOP adherence, and providing strategic insights to improve corporate partnerships, hiring outcomes, and placement opportunities. Key Responsibilities: ● Analyze CR funnel performance ...

Key Accountabilities: Handle customer complaints with thorough problem investigation, perform root cause analysis, and monitor the status of implementation. Develop and implement robust Corrective and Preventive Actions (CAPA) to address customer issues effectively. Vendor Validation program using Data analysis & vendor audit. Prepare COA , TDS , Documentation and record CAPA. Performing ...

Job Description Responsible for creating the employee capability and talent management roadmap for the organization focusing on leadership and behavioral aspects by creating a segmented approach by band, channel and potential. Also, responsible for driving the employee engagement initiative and deploying an effective internal communication framework. Role is to also look ...

Roles & Responsibilities: Develop business for Credit and Surety insurance business Create Sales Pitch and Materials Conduct Sales Meetings with Clients Keep Track of Communication with Clients Develop and implement programs effective for enhancing sales performance Visit clients or arrange meetings to discuss a product and how it will meet the requirements of a customer Deliver sales pitches ...

Key Accountabilities: Understanding , aligning & executing the S&M strategy created  for KNEW division. Developing & executing Business development activities for developing  new client accounts in Personal & Home care space. Generating & meeting sales targets for existing business & generating new wins. Business development for KNEW- showcasing the new department and ensuring all ...

Key Accountabilities: Customer Complaint Handling: Investigate and resolve customer complaints through root cause analysis (RCA) and corrective actions. Supplier Quality Assurance: Conduct supplier audits, establish quality control measures for raw & packaging materials, and ensure consistency. Audit & Compliance: Lead internal audits of Perfumer Lab, QC, and Production, ensuring effective CAPA implementation. Process Improvement: ...

Job Description Purpose of the job: Develop and continually improve budgeting, financial projections, and operating forecasts. Business performance reporting. Present the monthly and quarterly financial reports of various units and departments. Implement a business intelligence tool and dashboard reports. Job Description Responsibilities will include providing financial insights and projections to Business leaders. Provide reliable ...

Job Title: Business Analyst (Finance & Data Engineering) Job Summary: We are seeking an experienced Business Analyst with a strong background in Finance and Accounting, coupled with expertise in data design, data engineering, and data visualization. The ideal candidate will be responsible for analyzing financial data, understanding business requirements, designing data flow, and ...