369 Job openings found

 Key Responsibilities Handle inbound voice calls for International Roadside Assistance customers Provide prompt, accurate, and professional support to customers in emergency or service-related situations Coordinate with service providers and internal teams to ensure quick resolution Maintain clear and accurate documentation of customer interactions Deliver high-quality customer experience while meeting performance metrics Desired Skills & Competencies Strong spoken ...

Key Responsibilities: Process customer orders and handle general enquiries Resolve issues related to orders not received and returns not credited Handle queries from stores regarding customer parcel deliveries and stock checks Support international customers with order tracking, delivery updates, and return-related enquiries Perform administrative tasks including customer account adjustments and sending mass customer communications Skills & ...

 Key Responsibilities Handle customer inquiries via phone, email, chat, or social media in Arabic (and English if required) Provide accurate information about products, services, policies, and procedures Resolve customer complaints efficiently while maintaining professionalism and empathy Document customer interactions clearly and accurately in CRM systems Escalate complex issues to appropriate teams when necessary Follow service quality ...

Key Responsibilities Handle customer inquiries via phone, email, chat, in Mandarin (and English if required) Provide accurate information about products, services, policies, and procedures Resolve customer complaints efficiently with professionalism and empathy Record and update customer interactions in CRM or support systems Escalate complex or unresolved issues to appropriate internal teams Meet service quality standards, KPIs, ...

Job Description:  Note: To process your profile further with the client we need your consent/acknowledgement in response to this email along with your updated resume.  Must have skills - Minimum 2 years experience in Investment Operation Candidates should have all the required documents to prove his experience. Candidate should not be getting salary in cash Candidate should ...

Primary Role Description: - Responsible for leading claims-focused training, learning & development, and quality management across Financial and Medical claims operations. The role ensures high-quality, compliant, and efficient claims processing through robust training frameworks, continuous learning initiatives, and quality assurance programs. Key Roles & Responsibilities: Design and deliver structured training programs for Financial and Medical ...

Key Accountabilities: Handle customer complaints with thorough problem investigation, perform root cause analysis, and monitor the status of implementation. Develop and implement robust Corrective and Preventive Actions (CAPA) to address customer issues effectively. Vendor Validation program using Data analysis & vendor audit. Prepare COA , TDS , Documentation and record CAPA. ...

Greetings from Mancraft! As per our conversation regarding the job for Risk and Compliance with EXL Services, please find below the job description. Kindly share your Updated CV, Adhaar Card & Pan Card no to upload your Profile on the EXL portal   Kindly fill the following details : Details to be filled Candidate Response Updated CV Shared? Yes/No First Name ...

Book Roll Operations Support the transfer of an entire book of business from one agency/system to another Verify policy details and ensure data is accurate and up-to-date before initiating the process Cross-check policies to identify and resolve discrepancies between source and target systems Maintain proper documentation of the book roll process and all updates made during ...

Job Description Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to the motor servicing as well as answering generic, non-generic specific questions related to product cover/moto servicing. Candidates with voice background & prior web chat experience with UK or US client will be preferred. Experience of ...