123 Job openings found

Job Summary: We are seeking an experienced Quality Manager to lead our Quality Assurance team at Hisar Airport for a leading company in India’s general aviation sector. The role involves ensuring compliance with DGCA, FAA, and EASA standards for Aviation Maintenance, Repair & Overhaul (MRO), Quality Assurance and production activities, driving ...

Primary Role Description: - Responsible for leading claims-focused training, learning & development, and quality management across Financial and Medical claims operations. The role ensures high-quality, compliant, and efficient claims processing through robust training frameworks, continuous learning initiatives, and quality assurance programs. Key Roles & Responsibilities: Design and deliver structured training programs for Financial and Medical ...

Role Summary: As the General Manager & Head of Quality Assurance, you will be the strategic custodian of call quality, compliance, and sales behavioral enablement across our high-volume insurance sales contact center. You will lead the QA ecosystem to ensure, monitor, and analyze business transactions to establish the right behaviors of ...

Quality Analyst – Customer Support   Role Summary: The Quality Analyst monitors and evaluates customer interactions to ensure service quality, compliance, and customer satisfaction. The role involves providing feedback, identifying improvement areas, and supporting the overall performance of Customer Support Executives.   Key Responsibilities:   -Audit customer calls, chats, and emails. -Evaluate interactions using quality standards. -Provide feedback and ...

JD For QARA                                                Regulatory Compliance: Stay updated on medical device regulations, standards, and guidelines (e.g., FDA, ISO, CE Marking).  Ensure that products meet all regulatory requirements and maintain relevant documentation. Quality Assurance:  Develop and implement quality assurance processes and procedures. Conduct internal audits and assessments to identify areas for improvement. Collaborate with ...

Description : Regulatory Compliance: Stay updated on medical device regulations, standards, and guidelines (e.g., FDA, ISO, CE Marking). Ensure that products meet all regulatory requirements and maintain relevant documentation. Quality Assurance: Develop and implement quality assurance processes and procedures. Conduct internal audits and assessments to identify areas for improvement. Collaborate with production teams to establish quality control ...

Key Roles & Responsibilities: Quality Analyst will be to monitor and analyze business transactions to help establish the right behaviors and processes needed by the organization and will drive the Focus Group in the right direction by showing improvement in Calls Quality and Sales.   Key Requirements – Education & Certificates : Must be ...

Key Responsibilities: Develop and implement quality assurance processes, procedures, and standards for Cloud Support Services/Managed Services. Conduct regular assessments of support interactions, ensuring compliance with established standards and guidelines. Collaborate with support teams to address and rectify quality issues promptly. Analyse customer interactions through various channels (Tickets, Chats, Calls) to identify areas for improvement. Evaluate ...

Job Summary: The Transition Lead is responsible for managing the successful onboarding and transition of clients into our ERP and operational environment, ensuring that projects are completed on time and within budget while maintaining high stakeholder satisfaction. This role involves team leadership, ERP data migration, and technical expertise/knowledge in web and ...

Roles and Responsibilities: The operations executive’s role for the company is to ensure daily operations run smoothly. They are responsible for looking after the various aspects of operations like production, quality control, logistics and employee management. Below are some of the general responsibilities of an Operations Executive. The primary role of an ...