66 Job openings found

Role & Responsibilities - 1. Utilize IEX Workforce Management system for scheduling frontline staff, ensuring adherence to service level agreements 2. Maintain capacity plans based on historical data and collaborate with stakeholders to meet evolving demands. 3. Design and maintain reports using eGain and other reporting tools, analyzing data to drive informed decision-making. ...

Position Summary: The State Officer in the Fraud Recovery Unit (FRU) - Vigilance is a pivotal role responsible for lodging FIRs (First Information Reports) against fraudulent employees, and recovering misappropriated funds. This role demands a strong understanding of legal procedures and the ability to liaise effectively with government officials. The State ...

Key Roles & Responsibilities Be in charge of running and managing, driving expected business outcomes from the allocated Telesales center for allocated bank branch office.  Understand all organizations products, services, procedures and guidelines and communicate same to all team members at bank. Coach, inspire and motivate allocated Authorized Verifiers and Telesales Relationship team for the ...

Key Roles & Responsibilities Be in charge of running and managing, driving expected business outcomes from the allocated Telesales center for allocated bank branch office.  Understand all organizations products, services, procedures and guidelines and communicate same to all team members at bank. Coach, inspire and motivate allocated Authorized Verifiers and Telesales Relationship team for the ...

JOB SUMMARY: Responsible for Acquisition of New accounts from Banks - mainly in PSU, Private, Payments, SFBs, RRBs, Coops etc. Business Development: Building relationships with target list of banks in the Zone Pro-actively engage with target organizations to identify partnership opportunities Lead engagement activity for opportunities in the open architecture framework with competition Corporate Agents Market ...

  Design & Develop the product features and modules Devise solutions focusing on non-functional product requirements like Performance, Security, Reliability, Stability Best practices of Agile development Methodology Develop & Implement Best Practices in the Source Code Control and Deployment (CI/CD), Code Review, Hosting etc. Mentor & Guide Jr Developers for technical trouble shooting and code ...

Position Overview: This position will be responsible for coordinating and assisting the companys suppliers relationship management endeavors. The incumbent will execute a robust Supplier procurement and relationship management strategy at maximizing financial and other benefits for the Company and its clients from the supplier base. Key Accountabilities Develop a Supplier Management strategy, in ...

Key Responsibilities: Develop and implement quality assurance processes, procedures, and standards for Cloud Support Services/Managed Services. Conduct regular assessments of support interactions, ensuring compliance with established standards and guidelines. Collaborate with support teams to address and rectify quality issues promptly. Analyse customer interactions through various channels (Tickets, Chats, Calls) to identify areas for improvement. Evaluate ...

  Eligibility Criteria: • Should have worked as a Level 2 Azure engineer for at least 3 years. • Should at least have 4-5 years of total working experience • Should be Graduate or Above • Should have extensive working knowledge of Microsoft Azure platform & Azure Virtual Desktop & Windows Server Operating Systems • Should have prior experience in supporting ...

Job Description – Level 2 Engineer - Office365 Eligibility Criteria: • Should have worked as a Level 2 engineers for atleast 2 years • Should have extensive working knowledge of Microsoft Office365 cloud • Must have Certifications like MCSE Office365, MS100 or MS101 & ITIL Principal Responsibilities: • Responsible to provide high end Technical ...