1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
Not Disclosed by Recruiter
Roles and Responsibilities :
Participant Coordination: Prepare and finalize participant lists for each training program, ensuring accuracy and completeness.
Trainer Liaison: Share the finalized participant lists with the appropriate cluster trainers to facilitate effective training sessions.
Induction Training: Conduct induction training for new CSOs at the regional level according to directives from the ...
1 Opening(s)
5.0 Year(s) To 8.0 Year(s)
5.00 LPA TO 6.50 LPA
Roles and Responsibilities :
Preparation of a list of participants for each training program in advance and share the final list with the concerned cluster trainer
Conduct refresher sales and product training at the regional level as directed by the Zonal Manager
Conduct induction training of new CSO's
Develop and share action plans every month ...
1 Opening(s)
5.0 Year(s) To 12.0 Year(s)
7.00 LPA TO 9.00 LPA
Purpose of the Job
Delivery & resource planning, Escalation management, Quality review, Process improvements, Maintain up to date SOP, checklists etc, Management MIS & reporting, Training need analysis, Meet SLA, Delivery deadlines, Providing performance feedback to team members, Transition of new clients, Carry out root cause analysis & action plan for ...