Manager - Fraud & Risk Control

Job Description:

Primary Role Description: -

• Ability to identify fraud scope, data logics to identify exceptions.
• Additional capability to analysis and prepare smart dashboards by using latest available tools will be an added advantage i.e. R, Tableau etc.
• Timely and accurate reports with an ability to identify financial and non-financial transactions.
• Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documentation
• Strategize on purpose to ensure the best optimal outcome for the Company.
• The Key role would be to Devise Investigation strategy
• Ensure legal interest of the Company is protected by taking appropriate actions for protecting its interests.
• Investigating and collecting documents relating to the cases, Co-ordinating with Legal Counsel and providing required data and documents to the counsel
• Review cases periodically to analyze the trend of the fraud, liaise with the stakeholders/internal departments to ensure that risks are identified and appropriate course of action is taken.
• Provide necessary knowledge sharing to concerned functions to enhance customer centricity and reduce the fraud risks the company may be open to.
• Execute surveillance, offsite monitoring and red flag monitoring plan.
• Enforcement of actions recommended by Code and Ethics Committee including filing of FIR, blacklisting of providers, etc.
• Work with business functions to ensure fraud risk assessment plan is adhered with minimum challenges on data extraction, analysis and reporting.
• Close looping on findings by executive corrective and preventive actions in coordination with Code & Ethics Committee, business functions, Management Risk Committee and other stakeholders.
• Develop and implement Fraud Risk monitoring strategy for heat map and fraud risk rating of business process.
• Participate in significant fraud investigations as required.
• Identify and prevent fraud for within the TAT requirements in line with company policy
• Monitor the performance and progress towards achieving improvement through coaching/ refresher sessions & feedback with the Team
• Responsible for ensuring implementation of scientific, dynamic & statistically significant sampling strategies. Ensure effective investigation and prioritization for maximum penetration.
• Adherence to Fraud Risk Management Policy, Process & Standard Operating Procedures & Customer Contact policies. Also, the candidate will be required to adhere to code of conduct and disciplinary guidelines of the Organization
• Liaison with competition Fraud Control team for updates and best practice sharing on fraud controls

Educational & Experience:

• Graduation with relevant technical skills qualification from the institute of repute. CFE or equivalent
• Application of fraud risk identification & mitigation framework
• Highest level of personal credibility, integrity & effectiveness
• Exceptional written & oral communication skills.
• Ability to represent data findings as per audience/ stakeholders needs/ purpose in order to execute corrective & preventive actions
• Pro-active problem solving mindset
• Aptitude to respond to challenging and ambiguous environment