Travel Consultant - Ticketing

Job Description:

Job Description:
We are hiring a Ticketing Operations (Travel Consultant) with hands-on experience in flight bookings, reissues, refunds, and fare rules. The role requires strong knowledge of GDS systems and airline procedures, supporting both B2B and B2C ticketing operations.

Key Responsibilities:

• Handle group booking requests from B2B partners (travel agents, corporates,etc.)
• Provide best fare quotes, negotiate group rates with airlines
• Issue tickets, handle reissuance, cancellations, and refunds
• Coordinate with airline representatives for seat blocks, PNRs, and confirmations
• Manage end-to-end group travel itineraries, including pre- and post-sales support
• Maintain relationships with airline partners and B2B clients
• Keep updated with airline policies, group fare trends, and industry regulations
• Generate and share reports on group booking performance and pipeline

Required Skills & Qualifications:

•  2–3 years of experience in travel consulting with focus on group bookings (B2B)
•  2 -3 years of hands-on experience of GDS systems -Amadeus, Galileo, Sabre
•  Excellent communication and negotiation skills
•  Ability to handle multiple group requests and tight deadlines
•  Strong attention to detail and customer service orientation

Benfits:-

• 6 days Working, Alternative Saturday off
• Shift:- 10:00 PM- 7:00PM